Privacy Policy
All services provided in our store belong to and are operated by The Femora.
Our company may collect personal data for various purposes. Below explains how collected personal data is gathered, used, and protected.
Through membership or by filling out various forms or surveys on our store, members may provide certain personal information (such as name and surname, company information, phone number, address, or email address) which is collected naturally as part of operating our store.
Our company may periodically send campaign information, new product announcements, or promotional offers to customers and members. Members may choose whether or not to receive such communications during registration, and later change this preference from their account settings after logging in, or via the link included in the email.
During the approval process carried out through our store or via email, personal information transmitted electronically by our members will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" established between us.
To identify system-related issues and to quickly resolve potential disputes arising from the service provided, our company records and uses users’ IP addresses. IP addresses may also be used to identify users generally and to obtain broad demographic information.
Our company may use the requested information, outside the purposes and scope defined in the User Agreement, for direct marketing by itself or by its partners. Personal information may also be used when necessary to contact the user. Information requested by our company, information provided by the user, or information related to transactions performed through our store may be used anonymously (without revealing member identities) for statistical analysis, database creation, or market research by our company and its partners.
Our company undertakes to keep all confidential information strictly private, to consider this obligation as a duty of confidentiality, and to take all necessary precautions to prevent unauthorized access, disclosure, or misuse of such information.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our website. Your credit card details are never stored in our system.
To verify that you are on a secure website during the checkout process, check two things: one is the lock or key icon in your browser’s address bar. This indicates that your information is encrypted and secure. Your credit card details are encrypted with 128-bit SSL (Secure Sockets Layer) and sent directly to the bank for verification. If the card is approved, the transaction proceeds. Since your card details cannot be viewed or recorded by us, it becomes impossible for third parties to access this information under any circumstances.
To prevent credit card fraud, orders placed online are checked by our company for payment, billing, and delivery address verification. For first-time customers, financial and address/phone information must be confirmed before the order can be fulfilled. If necessary, we may contact the credit card holder or the bank for verification.
Only you can access and update the information you provide during registration. As long as you keep your login information secure, no one else can access or modify your data. All membership transactions occur within a 128-bit SSL secure zone — an internationally unbreakable encryption standard.
Websites that clearly display their address and contact information, and offer customer service support, are generally more trustworthy for online shopping.
Note: We highly recommend checking the company’s full contact information before making online purchases.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
If you send your identity or credit card information to us via mail-order, it will be stored confidentially. These details are retained for 60 days to resolve any potential disputes with the bank, and then securely destroyed.
THIRD-PARTY WEBSITES & APPLICATIONS
Our store may contain links to other websites. Our company is not responsible for the privacy policies or content of these linked sites. Advertisements on our site are distributed to users through our advertising partners. This Privacy Policy applies only to our store, not to third-party websites.
EXCEPTIONS
In the following limited circumstances, our company may disclose user information outside the conditions in this Privacy Policy:
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To comply with legal obligations imposed by laws, decrees, regulations, or authorized legal authorities.
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To fulfill the requirements of the “Membership Agreement” or other contracts with our users.
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When legally requested by authorized administrative or judicial authorities as part of an investigation.
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When disclosure is necessary to protect the rights or safety of users.
EMAIL SECURITY
Do not write credit card numbers or passwords in emails you send regarding your orders. Emails may be viewed by third parties, and our company cannot guarantee the security of information transmitted via email.
COOKIES (BROWSER COOKIES)
Our company may use cookies to collect information about users visiting our store. Cookies are small text files stored in your browser that make internet use easier by remembering preferences and session details.
Cookies help identify how many people visit the website, how often, for what purpose, and how long they stay — and can assist with personalized content and advertisements. Cookies are not designed to access personal data such as email or stored files.
Users may change browser settings to block cookies or receive warnings when cookies are sent.
Our company may update this Privacy Policy at any time by publishing changes on the website or notifying users via email. Changes take effect at the time of publication.
CONTACT
For any questions or suggestions regarding our Privacy Policy:
All services provided in our store belong to The Femora and are operated by our company.
Company Name: The Femora
Email: info@thefemora.com